Privacy Policy

Last updated: January 15, 2026

Company Information

We are SWEEZY, operating an e-commerce store at sweezy.shop.

To provide our services, sell products, and operate our website, we process certain personal data.

The processing of personal data is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation - "GDPR").

Personal Data Processing

Contact Form Processing

When you contact us via our contact form or email, we process the contact information you provide: name, email address, and phone number (if provided).

Purpose: We use this information to communicate with you regarding products and services.

Legal Basis: Article 6(1)(b) GDPR - processing necessary for pre-contractual measures taken at your request.

Retention Period: If we don't establish further cooperation, we will process your data for a maximum of 5 years from our last communication.

Purchase Processing

When you make a purchase, we process the information you provide: billing information (name, surname, address, email address, phone number). For business entities, we also process Business ID and Tax ID.

Purpose: We need to process personal data to fulfill our contract - deliver products or services to you. We also use contact information to communicate about your order status, complaints, or inquiries. Additionally, we process personal data to fulfill our legal obligations (accounting, tax purposes, complaint handling, etc.).

Legal Basis: Article 6(1)(b) GDPR - contract performance, and Article 6(1)(c) GDPR - fulfillment of legal obligations.

Retention Period: During the provision of our service and 5 years after the last provision of such service or delivery of goods.

Newsletters (Marketing Communications)

If you are a purchasing customer and have not opted out during purchase, we will use your email address to send newsletters.

Legal Basis: Legitimate interest in direct marketing, provided you have not opted out during purchase.

Retention Period: 5 years from your last purchase. You can unsubscribe at any time via the link in the email or by contacting us at: support@sweezy.shop

Data Recipients

Your data remains with us. However, some companies or individuals who help us operate our e-shop may access your data:

  • Shipping companies involved in product delivery (Packeta/Zásilkovna)
  • Payment processing companies (Stripe)
  • IT service providers (hosting, email services)
  • Accounting services for tax compliance

All these companies are required to maintain the same personal data protection standards and process your data only to the extent necessary to provide their services.

Cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies perform various functions, such as enabling efficient navigation between web pages, remembering your preferences, and generally improving user experience. They can also ensure that online advertisements are better tailored to you and your interests.

You can reject or delete cookies in your browser settings, but this may affect the functionality of some parts of the website.

Additional Information

We do not engage in automated decision-making or profiling.

We process personal data only within the European Union.

If you have questions about personal data, contact us at: support@sweezy.shop

Your Rights

The GDPR gives you the following rights:

  • Right to access information about what personal data we process
  • Right to request access to this data and have it updated or corrected
  • Right to request restriction of processing
  • Right to request a copy of processed personal data
  • Right to request deletion of personal data in certain situations
  • Right to data portability in certain cases
  • Right to object to processing based on legitimate interest

If you believe we are not handling data correctly, you have the right to file a complaint with your local data protection authority or pursue your claims in court.

Contact

For any questions regarding this privacy policy, please contact us at:

Email: support@sweezy.shop